1. Overview
By using this website, browsing our shop or booking an appointment, you agree to these terms. If you do not agree, please do not use the website.
2. About us
This website is operated by Revive Pet & Surgical Care, 2-119/SSBN/101, Road No. 10, Panchavati Colony, Raidurg, Hyderabad, Telangana 500089, [city, state]. [Add legal business name and GSTIN if applicable.]
3. Using the website
You agree to give correct information, to use the website only for lawful purposes, and not to misuse it, interfere with it or try to access areas you are not allowed to. If you create an account, you are responsible for keeping your password safe and for activity under your account.
4. Products and prices
Prices are shown in Indian rupees and include GST where stated. Delivery charges are shown at checkout. Product photos are for illustration, and packaging may vary. We try to keep prices, descriptions and stock information accurate, but errors can happen. If we find an error in the price or availability of an item you ordered, we will contact you and you may choose to continue or cancel.
5. Orders
Placing an order is an offer to buy. We confirm an order by call or WhatsApp, and an order is accepted only after we confirm it. We may decline or cancel an order, for example if an item is out of stock, an address is outside our delivery area, or we cannot reach you to confirm. Delivery, payment and returns are explained in our Shipping Policy and our Refund & Cancellation Policy.
6. Clinic appointments
Appointment requests made on this website are requests only. An appointment is confirmed when our team confirms it with you. Times can change because of emergencies and surgeries, and we will contact you if we need to reschedule.
7. Veterinary information
Information on this website, including product descriptions and feeding guides, is general and is not a substitute for professional veterinary advice, diagnosis or treatment. Please consult one of our veterinarians about your pet's health. In an emergency, call us or visit the clinic immediately and do not wait for a website booking.
8. Intellectual property
The content of this website, including text, images, logos and design, belongs to Revive Pet & Surgical Care or its licensors. You may not copy, reuse or distribute it without our written permission.
9. Limitation of liability
We provide this website and its content on an "as available" basis. To the extent allowed by law, we are not liable for indirect or consequential losses arising from your use of the website, or for delays or failures caused by events beyond our control. Nothing in these terms limits any rights you have under applicable consumer protection law.
10. Links to other websites
This website may link to other websites, such as maps or social media. We are not responsible for their content or practices.
11. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, and continuing to use the website means you accept the updated terms.
12. Governing law
These terms are governed by the laws of India. Courts in [Hyderabad, Telangana] have jurisdiction over any dispute, subject to your rights under applicable consumer law.
13. Contact us
For questions about these terms, call or WhatsApp +91 91002 88420, email revivepetsurgicalcare@gmail.com, or visit 2-119/SSBN/101, Road No. 10, Panchavati Colony, Raidurg, Hyderabad, Telangana 500089. Our timings are Open daily · 9 AM – 9 PM.
Questions about this policy? Call, WhatsApp or email us